# ❓Where Can I Find My Wallet Recovery Phrase and Email?

<mark style="background-color:yellow;">The</mark> <mark style="background-color:yellow;"></mark>*<mark style="background-color:yellow;">**12**</mark>*<mark style="background-color:yellow;">**-**</mark>*<mark style="background-color:yellow;">**word**</mark>* <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">backup</mark> <mark style="background-color:yellow;"></mark>*<mark style="background-color:yellow;">**phrase**</mark>* <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">is the key to your</mark> <mark style="background-color:yellow;"></mark>*<mark style="background-color:yellow;">wallet</mark>* <mark style="background-color:yellow;"></mark><mark style="background-color:yellow;">and all the assets it contains.</mark>

This phrase is required to **restore access** to the wallet if a user reinstalls the Walken application or logs into their account on a new device. Also, with the help of this recovery phrase, users can restore their wallet on any *Solana-friendly wallet* (Phantom, Trust, etc.)

Players are advised to **make sure to write down their secret recovery phrase upon registration and to keep it safe.** If a player logs out of their account without having their pass phrase, there is no way to restore it.

⚠️ A player must be loged into their Walken account to learn their pass phrase.

<mark style="background-color:red;">**IMPORTANT!**</mark> <mark style="background-color:red;"></mark><mark style="background-color:red;">Your passphrase is the key to your wallet.</mark> <mark style="background-color:red;"></mark>*<mark style="background-color:red;">**Do not share**</mark>*<mark style="background-color:red;">**&#x20;**</mark><mark style="background-color:red;">**your**</mark><mark style="background-color:red;">**&#x20;**</mark>*<mark style="background-color:red;">**phrase**</mark>*<mark style="background-color:red;">.</mark> <mark style="background-color:red;"></mark>*<mark style="background-color:red;">Do not</mark>* *<mark style="background-color:red;">send</mark>* <mark style="background-color:red;"></mark><mark style="background-color:red;">your passphrase via email, text message. It is not recommended to store passphrase on your mobile devices or take a screenshot of it.</mark> <mark style="background-color:red;"></mark><mark style="background-color:red;">**Walken support will never ask you to send your phrase**</mark><mark style="background-color:red;">. If you get such a request, it is scam.</mark>

**To view recovery phrase, follow these steps:**

* Open **Wallet screen;**
* Tap **Profile** (at the right upper corner of the screen);
* Select **Recovery phase & private key**

**To find the login method and email used to register the account in Walken, follow these steps:**

* Open **Wallet screen;**
* Tap **Profile** (at the right upper corner of the screen);
* Secelt **Personal Information**.

Have a look at the **screenshot** illustrating the steps mentioned above:

<figure><img src="/files/WdlOnuHg4XWpfc6zuIoW" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.walken.io/walken-support/where-can-i-find-my-wallet-recovery-phrase-and-email.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
